GramPay acts as a broker, therefore there is a small fee involved.
Buyer Transaction Fee
We take 2% from each order as a service fee. That is all we charge.
No Seller Fees
It is absolutely free for sellers to create and sell through GramPay shops.
All transactions, such as order payments and refunds involve a Blockchain Fee.
Create My Own Shop
Frequently Asked Questions
Please let us know if you have any further questions.
What is GramPay Commerce? How does it work?
GramPay is a payment service for sellers and buyers with escrow payments and dispute system. If you want to sell with GramPay Commerce, start with creating your shop.
How do I go about getting a refund? Can GramPay Commerce help me with this?
Please try resolving the issue with a seller. The seller can still refund you if you haven't released the funds.
I haven't received the item I purchased. What can I do?
DO NOT confirm Gram release if you haven't received a product purchased. Open a dispute! GramPay support will ask a seller to provide supportive evidence such as proof of fulfilment. There is no need to worry as your money is safe with our escrow system.
What are the fees to use GramPay Commerce?
Our Buyer Transaction Fee is 2% from each order. That is all we charge. When it comes to sellers, there are no fees and it is absolutely free to create shops.Blockchain Fee-All transactions, such as order payments and refunds involve a Blockchain Fee.
How can I sell something once I have signed up for an account?
Once you have created a shop using a Telegram Bot, send a generated shop link to anyone that wants to purchase from you, alternatively, you can publish the link on any platform where you promote the sale of your products.
How can I sign up for an account?
There are no accounts as such. If you want to sell something the only thing you have to do is to create a shop using Telegram Bot. If you are a buyer, simply follow the shop link, choose a product that you want to purchase and login in with Telegram.
Which cryptocurrency can I accept?
You can only accept Ton Gram.
How can I withdraw the funds that I have received?
Once a buyer confirms the Grams release, your Grams will appear on your Gram Wallet.
Why do I have to pay a network fee to withdraw? How much is this fee?
Blockchain fee is a standard fee that is set by the TON blockchain itself. By no means, GramPay can't control this. That is standard practice when it comes to any cryptocurrency. Blockchain fee varies depending on the amount that is being sent.